This site (“Website”) is owned and operated by Tiara Desaru (“The Company”). Your access to the Website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained below and elsewhere on the Website (known collectively as “Terms and Conditions”).  By using the Website, you will be deemed to have accepted these Terms and Conditions.

We may revise these terms & conditions from time to time by updating this posting. The revised terms will take effect when they are posted. Your use of some parts or features of the site may be governed by additional terms and conditions. Where this is the case you will be notified accordingly of those additional terms and conditions.

The Website and its content are made available for your personal, non-commercial use.  You are prohibited from using the Website for any purpose that is unlawful or prohibited and you must not engage in any conduct which would impair or interfere with the operation or security of the Website.

The Company may at any time, without assigning any reasons therefor and without prior notice, terminate, restrict or suspend your use of or access to any part or all of the Website, without any liability to you or any other person.

If you are a child or minor, you may only use our Website and services with the permission of your parent or guardian.

Some parts of the Website are restricted Member areas containing Member information.  Only registered Members may access such areas.

You agree that you may only make reservations for yourself and your invited guests, and you must not make reservations for the purpose of reselling, posting, advertising or marketing reservation information through third-party websites or other means, or any false, fraudulent or speculative reservations.

Change of guest name of any reservation is not allowed unless there are any special circumstances deemed acceptable by the relevant hotel in its absolute discretion. The hotel has the right to reject any guest from checking-in if the guest name is different from the name as stated on the reservation.

In the event that the resort, for reasons beyond its control, need to reject or change a confirmed reservations it will use all reasonable attempt to facilitate the circumstances however if no alternative is provided to the Client, the resort will return any deposit made and considered it cancelled. This is the limit of the resort’s liability.

The resort reserves the right to impose a cancellation fee of per room per night in the event of a late cancellation notice or a no-show at the resort.

Tiara Desaru does not guarantee acknowledgement of reservations or transactions made on this site arising from unforeseen circumstances, omissions or errors that may sometimes occur.

Tiara Desaru reserves the right to charge a deposit, where applicable, on confirmation of a reservation. If the payment are not complied with, we hold the right to cancel the booking without liability and retain the deposit.

Tiara Desaru reserves the right to change, modify and adjust the rates with or without prior notice. The rates are governed and subjected by terms and conditions stipulated by individual resort.

The property reserves the right to charge an early departure fee in the event a guest departs earlier than the original departure date.

The property reserves the right to charge additional fees for late departure and is based on request. Please contact the Front Office. 

Offers and promotions are subject to specific terms, conditions and restrictions listed on the site. We reserve the right to modify or alter any program, offer or promotion at any time.

The material contained in this Website has been produced by the Company in accordance with its current practices and policies, and with the benefit of information currently available to it. All reasonable efforts have been made to ensure the accuracy of the contents of the pages of the Website at the time of preparation. The Company regularly reviews the Website and where appropriate will update pages to reflect changes in circumstances.

Notwithstanding all efforts made by the Company to ensure the accuracy of the Website, no responsibility or liability is accepted by the Company in respect of any use or reference to the Website, or for any inaccuracies, omissions, mis-statements or errors in the said material, or for any economic or other loss which may be directly or indirectly sustained by any visitor to the Website or other person who obtains access to the material on the Website.

All images on this website were correct at the time they were produced and are intended only to give a general impression of the hotel, its features, facilities and services. The climatic or environmental conditions depicted in the images are those prevailing at the time these images were created. These conditions may vary from time to time and may not represent actual conditions at any location at any given time. Individual features of the properties depicted here may also be subject to change without notice. These images should not be construed as representations of any kind and are not intended to form part of any contract or warranty and no person may rely on them for any such purpose.

The Company does not warrant or represent that your access to the Website will be uninterrupted or error-free or that any information, data, content or other material accessible in connection with the Website will be free of computer viruses, bugs or other harmful components.

The Website is provided “as is” without warranties of any kind and the Company disclaims all warranties, whether express or implied, to the maximum extent permitted by law, including but not limited to warranties as to fitness for purpose, non-infringement of intellectual property or proprietary rights or compatibility between the Website and any software or hardware. You accept all risk and responsibility for your use of the Website including the submission of any personal information.

The material on the Website is for general information only and nothing in the Website contains professional advice or any binding commitment upon the Company in relation to the availability of the services provided by the Company.

You agree to indemnify and keep the Company, its officers and employees indemnified from and against any liability, loss, claim or damage which arises out of or is caused by your breach of these Terms and Conditions and/or your use of the Website.

Our Website may contain links to third parties’ websites. These links are provided solely for your convenience and do not indicate, expressly or impliedly, any endorsement by the Company for the linked site or the products or services provided at those sites.  Please note that we are not responsible for the content of such sites or for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties. You link to any such site at your own risk and we advise you to check the terms and conditions and privacy policies of those other sites before using them and disclosing your personal data.

Occasionally when linking to another site, you may still see our Website’s logo or frame. This is to provide you with a seamless experience when visiting our Website. In these cases you are no longer on our Website and you should only link to a third party site if you are willing to accept responsibility for and the risks associated with, use of that site.  You will always know what website you are on by checking the location bar within your browser.

The products and/or services described in and available through the site may not be available in your country. We make no representation that the services or products offered in the site are appropriate or available for use in any particular location. The site is operated from Malaysia and it is governed by the laws of Malaysia.